Return & Refunds

• "If it’s not right, we take it back."

• We make sure to serve our customers with an ultimate online Tape shopping experience by offering the best quality products. We ensure to resolve any issues in case you are not satisfied.
  Our return & refund policy process is as below.

• What if you have received a damaged product?

• In case you receive a product that has been damaged during the transit or is defective we sincerely apologize for the inconvenience and would request the customer to file a return request via Website ,an email on tapechamp@gmail.com with the complain details or by placing a call on +91-9213748987 / 9643898789

• What if you wish to cancel your order?

• We understand that due to any uncertain reasons you might wish to cancel your order. In such cases, we would request our customers to file a return request via Website ,an email on tapechamp@gmail.com with the complain details or by placing a call on +91-9213748987 / 96438987890.

• How does the return & refund process work?

• Upon receiving the refund request customer need to send back product via Courier. After receiving product we will provide 100 %  refund.

• What if a replacement of the product is not available?

• In case we are not able to process the replacement for the same product, we ensure a 100% money-back guarantee in such circumstances.

• How do I receive the refund amount?

• The creditable refund amount is processed via the same means through which the order was placed.

• How long does the refund take?

• The estimated time duration that shall be required to process the refund amount shall be 7 working days after receiving product back from customer.

• Custom Product refund policy?

• Custom made orders are non-refundable. If in case any damages occur while shipment of the product, tape champ will get it repaired. Also there can be a delay of 2 weeks in delivery time for custom furniture.